DRAWING SOUTH HOMES was born out of the desire to end the nightmare that many people experience when building a home.
We’re building and shaping a business that offers Clients:
• Fanatical customer service
• Money back guarantee
• Single point of contact, from start to finish
• Deal with home designers, not salespeople
• Fully custom designed home
• Ability to build on any block, anywhere in Australia
Our Performance is measured against these factors:
1. Ability to convert new Clients into a design and build through impeccable customer service and delivering on what we promise.
2. Translating Client’s dreams and vague ideas into tangible concepts and designs that completely satisfy the Client.
3. Constant and clear communication with stakeholders and existing Clients to ensure Clients are being moved forward with their project at all times.
4. Our ability to lead a Client from initial on-site visit to final handover and in doing so under-promise and over-deliver.
5. Our ability to get along with and effectively work with external consultants, contractors and government departments.
6. Our ability to respond to SMS, voice and emails within pre-defined time periods.
7. Our overall performance is measured by the Client who will back to us.
